How long does a project take? +
Landing pages are typically done in 5–7 days. Business sites take 10–14 days. E-commerce stores run 18–21 days. Timelines depend on how quickly you return content and feedback.
Do you offer payment plans? +
Yes — we take 50% upfront and 50% on launch day. For larger projects we can split into three payments. We accept card, bank transfer, and PayPal.
How does the monthly subscription work? +
Instead of a large upfront cost, you pay a small setup fee and then a flat monthly rate. We build your site, host it, and handle ongoing maintenance — all included. There's a 12-month minimum commitment, after which it goes month-to-month. If you cancel early, the remaining months are billed. The site stays live as long as you're subscribed.
Can I buy out my site if I'm on a monthly plan? +
Yes — after 12 months you can buy out your site at any time. The buyout price is the original lump sum price minus 50% of what you've already paid. For example: a $1,800 site on the $150/mo plan — after 12 months you've paid $1,800. Your buyout would be $1,800 minus $900 = $900 to own it outright. After buyout you'll need your own hosting, or you can stay on our $39/mo Essentials care plan.
Can I update the site myself after launch? +
It depends on the project. Most of our sites are custom-built — meaning content updates go through us, which is why we offer monthly care plans. If you need to post content regularly yourself (like a blog), we build on WordPress so you get a simple dashboard. E-commerce stores are built on Shopify, which has an easy product management interface you can handle yourself.
What if I don't have a logo or brand? +
We don't currently offer logo design — we recommend working with a dedicated graphic designer for that. We can work with your existing brand, or help you put together a simple style guide (colors, fonts) as part of the website project at no extra cost.
Do you do ongoing work after launch? +
Yes — we offer three care plan tiers for lump sum clients. Essentials at $39/mo covers hosting, backups, SSL, and uptime monitoring. Care at $99/mo adds one hour of content edits per month. Care+ at $199/mo adds three hours of edits, priority support, and quarterly performance reports. We also take one-off work at an hourly rate.
What do I need to provide to get started? +
Just fill out the contact form with your project type, rough budget, and timeline. We'll schedule a free 30-minute discovery call and take it from there — no lengthy briefs required upfront.
